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Solution Manager*



Location in Germany: Berlin




  • Become an expert for portfolio management and enterprise architecture
  • Enable regional consulting teams, customers and partners for Alfabet
  • Execute, support and advice in Alfabet projects





  • Provide highest quality of service as part of a strong CSM and advisory team
  • Work with customers and partners or local service colleagues to understand the targets and challenges they are facing in the day-to-day or plan to achieve in IT or business
  • Liaise with support, partner, sales and presales to identify challenges and develop approaches for implementing customer solutions and solving their issues
  • Educate partner/ regional SAG teams on EA and IT portfolio solutions that SAG provides
  • Provide roll out and configuration of Alfabet
  • Support sales and presales team/ partners by closing deals with new customers, identifying up sale potentials
  • Provide documentation of customer/ partner engagement
  • Execution and management of (Alfabet) projects





  • Special Knowledge
    • EA meta model experiences
    • Good understanding of the Alfabet meta-model in core areas would be advantageous
    • Project experience with Business-IT management approach in selected areas
    • First experience with software configuration/ implementation and roll-out
    • Product demonstration support experience
    • Knowledge of Agile Frameworks


  • IT Skills
    • Proficient in Microsoft Applications (Windows, Office, Project)
    • Knowledge of SQL or other database languages
    • Html and xml knowledge


  • Additional Requirements/ Soft skills
    • Highly customer and service oriented
    • Strong analytical capabilities; proactive work ethic
    • Self-supportive and capable of target-oriented and structured work
    • Excellent time and project management skills
    • Experienced in working with a variety of stakeholders (internal and external) simultaneously
    • Excellent communication skills
    • Fluent written and spoken German. Good business-level English, written and spoken.
    • Willing to travel
    • Entrepreneurial, sales led spirit
    • Practiced presentation skills alone on client side
    • Sufficient and regular feedback to project members, project manager, other alfabet departments about situation, issues in an understandable way, pointing out implications for customers
    • Pro-active escalation to team lead of project issues


  • Academic degree
    • University degree (preferable in natural science or economics)


  • Professional experience 
    • One-year job experience (not necessarily Alfabet)





Please only apply online. Your application should include a short motivation letter, a CV and your references.


Your contact:

Yvonne Exeler, Manager HR Recruiting & Onboarding DACH, Tel.: +49 (0) 681 210 - 3727


* f/m/d – diversity matters! 


















Jobsegment: Developer, Consulting, Manager, SQL, Database, Technology, Management