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Business Operations Manager


This position can be based in any EMEA country where Software AG has an office location.


Software AG began its journey in 1969, the year that technology helped put a man on the moon and the software industry was born. We’re passionate about software, passionate about our people, and passionate about using technology to create truly world-class products.


You’ve probably used our software - if you live on planet Earth. The name “Software AG” may never appear on your online banking screen, your sweet wrapper or the cup from your barista. You may never see “Software AG” in the movie’s credits, on your mouse or on the side of the plane you just flew —but our software is virtually everywhere.

The fact is leading brands use Software AG technology every day to serve you better. Leading organizations trust us. One reason:

We’re driven by customer success. We are the pulse that keeps the world living and thriving.


Position Purpose

Software AG’s Deal Desk is the key operation that supports the Sales organization with all aspects of the process cycle of a sales transaction from pricing quote through to a signed contract. (Quote to Close Process)

Deal Desk Managers are the business partners and trusted advisors to Sales to ensure that all requirements within the Quote to Close Process are achieved with the best efficiency and speed possible. They are the first line for the administration of all the documentation required to execute a software license transaction, ensuring that revenue on a customer signed agreement is optimized as the best possible transaction for both the Customer and Software AG and that revenue can be booked successfully. 

The role requires an understanding of financial, legal and technical product knowledge related to Software AG Software Licensing.


Job Functions

  • Ensure compliance of sales deals with any relevant company policies, procedures and processes or other requirements (e.g.  Government specifications). Manage the approval process for sales transaction in the Software AG Deal Desk.
  • Assist and advise Sales with product configurations and pricing proposals.
  • Draft, review and administer any documentation required for sales transactions and their approval.
  • Act as first line support to the sales on revenue recognition or contractual matters relating to sales transactions, act as liaison to Finance and Legal Departments on those transactions.
  • Provide interpretation and analysis of existing customer contractual documents where required.
  • Interact with all internal business partners required in the execution and closure of sales transactions. E.g. Commercial Director, Finance, Technology Alliances, Partner Managers, Product Managers, HQ functions.
  • Interact with external clients and vendors at various levels on contract and business related matters if required.
  • Ensure fiduciary responsibility to Software AG.
  • Other duties as may be assigned in relation to the Deal Desk Group


Qualifications and Experience

  • Experience and understanding of software licensing and contracting.
  • Experience and understanding of Software & Maintenance revenue recognition criteria.
  • Good knowledge of Software AG products or other similar portfolio
  • 3+ years’ experience in a Sales, Contract or Deal Desk environment.
  • Strong PC skills with Microsoft Office products
  • Strong problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and work under pressure, meet deadlines and able to work independently. 
  • Good presentation skills and ability and confidence to interact with both internal and external customers.
  • Ability to act with tact and discretion and a sense of humor.
  • Must be responsible and able to handle confidential information.
  • University Degree preferable, equivalent training or previous experience.





We look forward to receiving your application. Your application should include a short cover letter and a curriculum vitae.


If you have any questions regarding this position, please contact Holly Greenfield on  We look forward to hearing from you!





Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status”. #Li-HG1




















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