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Technical Writer*_Cumulocity IoT




Are you a language expert* with a strong affinity for modern, innovative technologies? Or are you a software developer* with a passion for language and writing? Can you translate complex technical information into clear, consistent and easy to understand instructions for users, developers and administrators? Then join us as a Technical Writer* for our Cumulocity IoT platform and be part of an international, dynamic, committed product development team.



Location: Düsseldorf






The Technical Writer* provides excellent, comprehensive and up-to-date product documentation for our Cumulocity IoT platform.





In this role you will:



  • Write, review and maintain developer-focused documentation including API Reference, SDK descriptions, tutorials, TechCommunity articles
  • Review and maintain administrator-focused installation and operation manuals
  • Create release notes based on Jira tickets and in close cooperation with product management
  • Document new features and keep the UI documentation up to date with a high level of accuracy with respect to our language, terminology and layout standards
  • Work closely and iteratively with the development team to gather relevant information for the customer-facing documentation and adapt developer input to our documentation standards
  • Review documentation from other documentation team members
  • Follow existing processes for updating documentation and tracking changes






This position requires both technical and linguistic skills:



  • University degree in software engineering, technical documentation, linguistics or equivalent field
  • Several years of experience in writing technical documentation in the IT industry, ideally experience in documenting REST APIs
  • Excellent skills in writing and editing comprehensive documentation for various target audiences, with a strong attention to details and focus on quality
  • Excellent written and verbal English and German language skills
  • Experience working in an authoring environment, authoring in HTML editing tools (e.g., Markdown), and preferably in working in a Git version control system
  • Hands-on experience working in an agile environment
  • Ability to adapt quickly to changing product priorities
  • Strong communication skills
  • Knowledge in one or more of the following fields preferred: Cloud technologies, IoT, REST, Java, Javascript, C#
  • Excellent team player in a widely distributed international team




*f/m/d - diversity matters!





Please apply only online. Your application should contain a short cover letter, a curriculum vitae in tabular form as well as your training and work references.


Your contact:

Marion Rauber, Manager HR Recruiting & Onboarding DACH, Phone +49 (0) 681 210 2141, Mail Marion.Rauber@softwareag.com



















Jobsegment: Technical Writer, Engineer, Product Development, Developer, Product Manager, Technology, Engineering, Research, Operations