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Integration and API Management Specialist

Hong Kong
HK

YOU’VE PROBABLY USED OUR SOFTWARE

 

The name “Software AG” may never appear on your online banking screen, your candy wrapper or the cup from your barista. You may never see “Software AG” in the movie’s credits, on your mouse or on the side of the plane you just flew —but our software is virtually everywhere. The fact is leading brands use Software AG technology every day to serve you better.

 

Our customers include largest banks and leading online payment, credit card and investment firms; major airlines, train companies and transit authorities, even a space travel organization; companies that make favourite sodas, coffee and chocolate; manufacturers of PCs and peripherals; and thousands more.

 

Leading organizations trust us. One reason: We’re driven by customer success. 

 

Every day, our decisions and actions are guided by the values.

Why you’ll love Software AG

Our three core values define us. You will be expected to embody these key values that contribute to our culture:

 

  • High-performance culture

 

We enjoy winning. Although we are a large company we are very entrepreneurial in nature. We have aggressive growth targets (double digit growth for the product line) and we hold each other accountable. Other performance indicators we measure are Customer satisfaction, Employee satisfaction, Employee retention and Quota attainment.

 

  • ONE TEAM

Software AG Asia’s culture statement is “WE CARE”. We care about our customers, our partners and our team members. We work as ONE TEAM to achieve this culture. 

 

  • Individual responsibility for collective success

Everyone is accountable for the success of the team. We practice individual ownership for the collective success of the business, the well-being of our team and organization, positive and vibrant atmosphere. This makes a great place to work. The sum of our parts will make us stronger.

 

About the Role

 

As an Integration & API Management specialist, you will work across different industries, from retail to manufacturing to logistics to financial services. You will partner with solution consultants, working in collaboration with Account Executives, Partner Managers to analyze, define and deliver software AG solutions that enable our customers to optimize their business processes. You work alongside solution consultants as a specialist to build new opportunities with enterprises through innovation that delivers business value. It’s a challenging role, no one day will be the same, but giving you the opportunity to work on a diverse range of customers & initiatives. 

Targets

As a high-performance culture, individual responsibility is required for collective success. We are an outcome driven organization with clearly define targets. Targets being:

 

  • Team Quota:

You will carry a team quota on software license bookings, aligning to the VP Sales for Asia and Integration & API management product line software license booking for Asia. This will be discussed during the interview.

 

  • You will also be measured on:
    • Individual contribution to the overall team quota
    • contribution to pipeline direct as well as partner led qualified opportunities 

To be successful in this role 

People in this role who have been successful have had: 

 

  • experience doing presales in the integration and API management domains
  • advanced knowledge of middleware/ integration/ iPaaS technology solutions covering enterprise integration, API management, B2B integration, process automation/ process driven applications
  • delivered prototypes, proof-of-concepts, which require integration with enterprise systems and applications
  • experience to lead architectural white-boarding session, requirements gathering, solution design sessions and proposal development
  • understanding of agile methodologies, DevOps
  • understanding of cloud-native application development and architectures 
  • understanding of open source technologies like Docker containers and Kubernetes container orchestration, etc.
  • exposure to Microservices design patterns and architecture
  • exposure to an industry vertical, trends, and evangelizing vertical solutions would be good to have.

Who you are

You are passionate about the customer success and experience. You are excited about new technology and love to learn. You also possess the following attributes:

 

  • Effective Communication and Listening

A vital part of the specialist’s competence is active communication. Considering that this role entails collaboration with multiple stakeholders, you are someone who listens to understand what drives/ motivates your customer stakeholders, advises, empathizes, and explains technical solutions in an easily to be understood messages. You are comfortable to engage in discussions with counterparts of diverse backgrounds and different levels of seniority. You are able to deliver presentations in a convincing and engaging manner thinking of your audience and targeted outcome to be achieved.

 

  • Technical prowess

As the person to demystify technological complexity and hype, you need to have a well-rounded understanding of enterprise IT architecture and integration & API Management. Customers often look to the presales team members as the leading authority on his or her area of specialization, so an ability to understand highly technical concepts, an appreciation of the nuances on when and how to apply them and a keen interest to continuously refresh one’s knowledge are a must.

 

  • Analytical Thinking 

Designing a solution requires understanding how different parts of the business work together. For a Presales team, having the technical excellence is only half the story. It is crucial that you understand, analyze and ascertain the business needs and challenges faced by the customer. Armed with this knowledge, you are able to apply critical thinking to devise the appropriate solution that aligns the technological capabilities to deliver the most impactful business values to the customer. You are looking one step ahead than everyone else as you are constantly looking for ways for how Software AG can best show technical and overall solution differentiators to outsmart competition.

 

  • Team work

As a seasoned pre-sales professional, you know that it takes more than one to be successful. You have demonstrated the ability to excite and encourage people around you, including partner ecosystem, to collaborate with you to achieve outcomes jointly. Being inclusive in your daily work, you agree to cooperate to advance mutual interests taking other opinions into account and taking ownership of progression in sales cycles and improvement of internal processes. You enjoy to contribute, share your views, engage in discussions with your colleagues to strive for the best outcomes while caring about the well-being and happiness of your colleagues at work.

 

  • Planning & Prioritization

Accounting for deadlines and given resources is inevitable. You strive in environments that are complex as you keep a cool mind in having planned for success and are good at prioritization in hectic environments. Planning and prioritization is for you not a burden, but an integral element of your recipe of a successful career so far. Setting aside time to align and prioritize activities on win strategies for opportunities is a must in a fluid environment. 

 

  • Customer success orientation

Whilst compensation plans are aligned to monetary outcomes of selling software, you are someone who has a strong sense of accountability for customer success. Previous customers you have served see the difference you make and this resulted in trust and partnership with key clients who value your sense of responsibility and commitment to customer success.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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