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Director- Senior Manager of North America Enablement

Reston
US

Director- Senior Manager of North America Enablement

 

ABOUT THE JOB

This position provides knowledge, skills and tools to the field sales organization enabling the identification of new business opportunities, value adding conversations along the customer´s buying journey as well as running the sales business according to global best practices.

 

This knowledge, skills and tools can be provided from internal and external sources.

  • Internal: the position acts as the liaison with Global Sales Management, Field Marketing, Product Marketing and Field Sales.
  • External: the position designs and runs the company’s customer satisfaction program. Insights are turned into actions and strategies to be addressed on a corporate and field level.
     

Essential Job Functions 

  • Plan, build and run the company’s customer satisfaction program incl. program management of satisfaction related improvement projects across the whole organization
     
  • Manage a program of webinars for the global customer facing teams. Areas include: portfolio updates, competition, industry news, sales successes, customer use cases
  • Business owner of Salesweb: content governance, content and CMS strategy and development
  • Editor in Chief of the internal newsletter for the customer facing teams (“Sales Spotlight”)
     
  • Directly work with COO & President North America on the execution of Sales Enablement and Customer Satisfaction programs
     
  • Manage and organize plans for supporting implementation of Sales Initiatives across the global field operations
  • Identify and leverage sales enablement best practices
  • Functional supervisory responsibility for the technical Salesweb manager
  • Functional supervisory responsibility for the technical customer satisfaction manager

 

ABOUT YOU

Requirements 

Skills

  • Communicates and writes in a clear and precise way
  • Strong communication and problem-solving skills
  • Excellent presentation skills and interaction with internal/external customers
  • Shows personal commitment with the team and its goals and working in collaborative environment
  • Team player and is ready to constantly develop his / her skills, qualifications, knowledge and personality (learning orientation)
  • Microsoft Office, Outlook, ability to manage multiple priorities, work independently, good organizational, communication and interpersonal skills.
  • Expereince with SalesForce.com
  • Self-motivation, eagerness to grow professionally, and commitment to self-development
  • can work under pressure, meet deadlines and able to work independently, and cross funtionally
  • able to act with tact and discretion. Must be responsible and able to handle confidential information.
  • Strong Program and Project Management skills
  • Past experience in Sales or Product Marketing, in a global environment
  • Expereince with B2B in a High Tech company

 

Education and Experience

  • Bachelor’s Degree, equivalent training or experience
  • 7+ years applicable experience

 

WHAT YOU CAN EXPECT

  • The employees are smart, friendly and welcoming
  • Free underground parking – never get wet or shovel snow
  • Health Insurance starts your first day on the job
  • Three weeks paid vacation & three weeks paid sick leave
  • 10 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Business Casual office
  • Kitchen on every floor with cable TV – also, subsidized snacks & cold drinks

 

Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

 

Click on the link to view the full EEO statement http://www.softwareag.com/corporate/images/EEO_Statement_tcm16-130491.pdf

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Nearest Major Market: Washington DC

Job Segment: Manager, Program Manager, Field Sales, Marketing Manager, Product Marketing, Management, Sales, Marketing