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IT Systems Engineer

Reston
US

Software AG’s global Security Operations Center (SOC) provides a holistic logging and monitoring service for our internal customers. The logging and monitoring service is responsible for creating and providing comprehensive visibility into asset security, problem management and root cause analysis as well as health and utilization monitoring.

 

This position will deploy, operate and maintain the logging and monitoring solution in a hybrid and globally distributed setup on-premises and in the public cloud (Azure, AWS).

 

The logging solution is realized on a highly distributed Elastic Cloud Enterprise stack to connect different environments to one centralized Kibana/Grafana console. The challenge is to connect different technologies and components (network devices, server systems, storage systems, application and network services) to the logging solution and ensure reliable log data flow.

System, network service and application health checks and utilization monitoring is implemented on basis of Zabbix. The Zabbix infrastructure is distributed in several environments globally with one centralized Grafana visualization console.

 

Responsibilities

  • Deploy, operate and maintain the holistic logging and monitoring service on basis of a distributed (on-premises, AWS, Azure) Elastic Search, Logstash, Kibana/Grafana and Zabbix stack
  • Connect different components (on-premises, public cloud) to the logging and monitoring solution and manage access permissions for asset groups and owners
  • Create comprehensive and meaningful visualization of log data
  • Concept planning, evaluation and deployment of an alerting solution for global on-call duty and emergency IT teams
  • Follow DevOps strategies to implement automate workflows and codified environments to safeguard business continuity and effective disaster recovery

 

Requirements

  • Hands-on experience with key operations technologies such as:
    • Monitoring (Zabbix)
    • Logging (Elastic Search, Logstash, DataDog)
    • Dashboarding (Grafana, Kibana)
    • Alerting (PagerDuty, NetCool, OpsGenie etc.)
    • Scripting (Powershell, Bash)
  • Experienced with the use of automation in the context of IT operations (Azure Functions, Azure DevOps, Azure Logic Apps)
  • Infrastructure delivery knowledge, skills and experience in an operational role
  • Understanding of a public cloud platform (Azure) from an operations perspective
  • Fluent English language skills
  • Strong verbal and written communication skills

 

Culture
We have an open-minded culture and many exciting projects where you have the freedom to “be your best you”. You’ll have opportunities for international collaboration on top of a comprehensive training and development program that encourages professional growth. We are in an innovative market and offer future-proof products. Most importantly, an overall a pleasant team-oriented working atmosphere.


This is a fast-paced environment - we are looking for smart, high energy candidates who are driven to make a big impact and who want to work alongside a growing team. We collaborate often so you must be team player! The perfect candidate will thrive on the prospect of taking on new challenges and helping Software AG increase its leadership in the digital transformation marketplace!

 
What to Expect

  • The employees are smart, friendly and welcoming
  • Health Insurance starts your first day on the job
  • 6 weeks of PTO – 3 weeks of vacation and 3 weeks of sick leave
  • 14 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Parental Leave
  • Corporate discount purchase programs
  • Group legal plans
  • Pet Insurance
  • And MANY more

It is the policy of the Company that employment decisions shall be based on merit, qualifications, and competence. Employment practices shall not be influenced or affected by virtue of an applicant’s or Employee’s age, race, color, gender, gender identity or expression, genetics, sex, sexual orientation, marital status, pregnancy, national origin, ancestry, religion, disability, protected veteran status and other protected classifications. In addition, it is Company policy to provide an environment that is free of unlawful harassment of any kind, including that which is sexual, age-related, or ethnic. This policy governs all aspects of employment, promotion, assignment, discharge, and other terms and conditions of employment.

Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.It is the policy of the Company that employment decisions shall be based on merit, qualifications, and competence. Employment practices shall not be influenced or affected by virtue of an applicant’s or Employee’s age, race, color, gender, gender identity or expression, genetics, sex, sexual orientation, marital status, pregnancy, national origin, ancestry, religion, disability, protected veteran status and other protected classifications. In addition, it is Company policy to provide an environment that is free of unlawful harassment of any kind, including that which is sexual, age-related, or ethnic. This policy governs all aspects of employment, promotion, assignment, discharge, and other terms and conditions of employment.

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Nearest Major Market: Washington DC

Job Segment: Systems Engineer, Engineer, Cloud, Engineering, Technology