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Salesforce System Administrator

Reston
US

Software AG is seeking a Salesforce System Administrator to join our team on a full-time basis in Reston office. Primary responsibility will be first-level user support, administration and customization of the Salesforce CRM application.

 

Tasks and Responsibilities

Provide end user support with production issues or other concerns

Customize the Salesforce application, especially Lightning

Manage users, roles, profiles, security rules, etc.

Manage mass data updates and imports

 

Academic Degree

BS in Computer Science or similar technical degree

 

Professional Experience

1-3 years Salesforce administration

 

Special Knowledge

 

IT Skills

Good working knowledge of Salesforce technology

Salesforce Certified Administrator preferred, but not a must

Good database design, data modelling and user interface design skills essential

Experience in support of complex production systems

Experience in using Data Loader, Workbench and other data maintenance tools

 

Languages

Fluent English, spoken and written

 

Additional Requirements

Good understanding of sales, marketing and financial business concepts

Ability to troubleshoot technical process problems and recommend solutions

 

Soft Skills

Proven experience providing outstanding helpdesk customer service

Ability to communicate effectively in English via phone, email and in person

Be able to work under pressure, multi-task, manage changing and conflicting priorities and workload

Excellent team player able to work with virtual and global cross-functional teams

Good understanding of sales, marketing and financial business concepts

Ability to quickly learn new systems and technologies

Ability to communicate effectively in English via phone, email and in person

Ability to work independently and within a global team

Ability to demonstrate resourcefulness when presented with a problem

Attention to detail

 

Culture
We have an open-minded culture and many exciting projects where you have the freedom to “be your best you”. You’ll have opportunities for international collaboration on top of a comprehensive training and development program that encourages professional growth. We are in an innovative market and offer future-proof products. Most importantly, an overall a pleasant team-oriented working atmosphere.


This is a fast-paced environment - we are looking for smart, high energy candidates who are driven to make a big impact and who want to work alongside a growing team. We collaborate often so you must be team player! The perfect candidate will thrive on the prospect of taking on new challenges and helping Software AG increase its leadership in the digital transformation marketplace!

 
What to Expect

  • The employees are smart, friendly and welcoming
  • Health Insurance starts your first day on the job
  • 6 weeks of PTO – 3 weeks of vacation and 3 weeks of sick leave
  • 14 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Parental Leave
  • Corporate discount purchase programs
  • Group legal plans
  • Pet Insurance
  • And MANY more

 

Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
 
Click on the link to view the full EEO statement

http://www.softwareag.com/corporate/images/EEO_Statement_tcm16-130491.pdf

 

 

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Nearest Major Market: Washington DC

Job Segment: System Administrator, Computer Science, Database, CRM, User Experience, Technology