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Product Manager - Product Experience - Cumulocity IoT




Software AG Cumulocity IoT is one of the world's leading IoT platforms with worldwide deployments. The platform leverages the power of best-in-class device connectivity, streaming analytics, machine learning, edge computing, and integration. The IoT & Analytics team is looking for a hands-on Product Manager with strong technical aptitude and someone who approaches product management from the user's vantage point and is motivated by the opportunity to delight customers. 



Your job will be to improve the users' product experience building IoT Solutions on the platform, starting their journey as a trial user on Cumulocity IoT cloud. You will be responsible for the overall customer experience working with and leading a multi-disciplinary team including UX designers, R&D, and Ops. 


You will lead the integration of tools and products like Gainsight that help measure and analyze how users interact with the platform. You will interface with customers, prospects, and partners to understand user needs and customer use cases. You will lead product analytics and market analysis to help make data-driven product decisions.  


You will also be responsible for releasing and delivering innovations and related enhancements, working jointly with R&D, QA, and Program Management. 





  • Bachelor of Science in Computer Science/Engineering, or similar field and/or experience in user research and interaction design. MBA or related degree desirable. 
  • Prior experience with making data-driven product decisions using Gainsight, Pendo, or Google Analytics to help measure and improve the product based on product usage. 
  • 2+ years of work experience delivering SaaS applications required. B2C experience desirable. 
  • Prior experience in IoT or related domain desirable. 
  • 2+ years of working with Agile development teams, including writing user stories, creating product backlogs, and prioritizing features. 
  • Understanding of legal, privacy, and GDPR requirements as it relates to user data. 
  • Passionate about team culture with a high emphasis on execution, delivery, and customer advocacy. 
  • Experience with user research, information architecture design, and product discovery techniques. 


Additional Requirements 

  • Working in a geographically distributed multi-cultural team. 
  • Able to build consensus across a range of stakeholders. 
  • Excellent presentation and written communication skills. 
  • Ability to multi-task, change priorities rapidly, and work under pressure. 
  • Domestic and International travel required. 


We have an open-minded culture and many exciting projects where you have the freedom to “be your best you”. You’ll have opportunities for international collaboration on top of a comprehensive training and development program that encourages professional growth. We are in an innovative market and offer future-proof products. Most importantly, an overall a pleasant team-oriented working atmosphere.

This is a fast-paced environment - we are looking for smart, high energy candidates who are driven to make a big impact and who want to work alongside a growing team. We collaborate often so you must be team player! The perfect candidate will thrive on the prospect of taking on new challenges and helping Software AG increase its leadership in the digital transformation marketplace!

What to Expect

  • The employees are smart, friendly and welcoming
  • Health Insurance starts your first day on the job
  • 6 weeks of PTO – 3 weeks of vacation and 3 weeks of sick leave
  • 14 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Parental Leave
  • Corporate discount purchase programs
  • Group legal plans
  • Pet Insurance
  • And MANY more


Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Click on the link to view the full EEO statement






















Nearest Major Market: Washington DC

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