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Systems Operations Engineer



Software AG is seeking a motivated, career and customer-oriented IT Systems Operations Engineer to join our team in the Reston, VA office to provide unparalleled support to our internal customers.


Tasks and Responsibilities:
The position requires to work on daily tickets, requests, and day to day activities to keep the servers, storage, and the server infrastructure healthy. You will be working with peers and teams in gathering requirements, documenting, and proposing viable solutions against these requirements. With consulting fellow engineers, plan and implement these solutions. You will also perform root cause analysis and determine the cause of problems in order to develop a specific solution to an issue.



Academic Degree:
Bachelor degree in Computer Sciences, Technology, Engineering, or similar.


Professional Experience in year(s):  5


Special Knowledge:

  • Strong knowledge in VMware vSphere and Storage. Working knowledge of Linux/Unix OS and patching.


IT Skills:

  • In depth knowledge and skills in:
  • Microsoft Operating Systems 2008/2012, 2016, RedHat Enterprise Linux, Linux, Ubuntu, etc.
  • VMware vSphere, VMware VCAC, VMware vRealize, Amazon AWS
  • iSCSI SAN.
  • Troubleshooting servers and know-how of various protocols
  • Databases and SQL
  • Strong analytical skills to enable effective troubleshooting
  • Knowledge of integrated security system architecture
  • General IT security concepts, network security, and monitoring practices/methodologies


Languages::  English

Additional Requirements/ Soft Skills:

  • Work in a global environment and work with teams in other cities and countries.
  • Good communication, adaptability, Time management, Aptitude to learn new technologies.
  • Present material to senior management level and proficiency in the use of Microsoft Office applications.



  • The employees are smart, friendly and welcoming
  • Free underground parking – never get wet or shovel snow
  • Health Insurance starts your first day on the job
  • Three weeks paid vacation & three weeks paid sick leave
  • 10 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Business Casual office
  • Kitchen on every floor with cable TV – also, subsidized snacks & cold drinks


Software AG is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.


Click on the link to view the full EEO statement




















Nearest Major Market: Washington DC

Job Segment: Operations Manager, Engineer, Systems Engineer, Consulting, Operations, Engineering, Technology