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Cloud Infrastructure Operations Engineer



This position is available in Sofia


The Cloud Service Operations team in Software AG supports Software AG Cloud SaaS offerings.  We thrive to keep our cloud products in high standards, with strict data security and top performance through continuously improving processes.



  • Manage Software AG Cloud environments for stability, security, and satisfaction for optimal customer experiences
  • Setup and maintain multiple cloud Dev/QA/Staging/production environments in AWS and other major cloud providers
  • Work closely with application and development teams as well as the Global Support Organization
  • Establish and enforce standards and procedures for the installation and maintenance of systems and data
  • Working in a diverse and international team
  • Manage and operate environments of our global customers with industry leading targets in aspects of availability and quality
  • Demonstrate willingness to grow outside of the job responsibilities by assuming ownership for different not explicitly listed activities



  • 3+ years of relevant professional experience
  • IT Related University degree
  • Strong Linux administration skills: CentOS, RedHat, Ubuntu and Bash scripting
  • DevSecOps mind set and eager to learn new technology
  • Good written and verbal communication skills in English
  • Very good team player with an attitude to work in an international environment
  • Agile oriented (Kanban)


Familiar with or demonstrated learning initiative in several of the following tools, platforms, or technologies:

  • Configuration Management: SaltStack, Ansible, Chef 
  • Hyperscaler Techology: AWS, Azure, Alibaba, GCP
  • Infrastructure Provisioning: Terraform (preferred), Cloud Formation, ARM
  • Container technology: Docker, Kubernetes
  • Monitoring and logging: Syslog, Graylog, Zabbix, Kibana, Splunk, Prometheus
  • Networking knowledge: Load Balancing, DHCP, DNS, TCP/IP, HTTP, SMTP, SSL
  • Basic Database Administration: Oracle, MySQL, Mongo, SQL Server 
  • Scripting languages: Bash, Python, SQL (basic), Ruby 
  • Software stacks/components: JVM, Tomcat, nginx  
  • Version Control Systems: git



  • An opportunity to work on some of the most important and challenging Software AG products used by large enterprises all over the world
  • Excellent remuneration package with additional social and medical benefits
  • Work-life balance - 25 days of vacation, flexible working hours, home office policy
  • Well-defined career and personal development opportunities in wide range of technology areas
  • Regular training and team building events
  • A sustainable job in a global environment
  • Fun and comfortable working atmosphere


















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