Share this Job
Apply now »

Cloud Service Operations Engineer "IoT and Analytics"


This position is available in Sofia.


The Cloud Service Operations team in Software AG supports Software AG Cloud SaaS offerings. We thrive to keep our cloud products in high standards, with strict data security and top performance through continuously improving processes. The "IoT & Analytics" team is working closely with Research & Development, Security Services and the Support organization to contribute to our vision "Make Software AG the top cloud provider of the best Integration, IoT and BIIT products". We strive for continuous improvement of our processes like CI/CD, Incident and Change management to deliver first class cloud services to our customers.



  • Manage Software AG Cloud environments for stability, security, and satisfaction for optimal customer experiences
  • Setup and maintain multiple cloud Dev/QA/Staging/production environments in AWS and other major cloud providers
  • Work closely with application and development teams as well as the Global Support Organization
  • Establish and enforce standards and procedures for the installation and maintenance of systems and data
  • Working in a diverse and international team
  • Manage and operate environments of our global customers with industry leading targets in aspects of availability and quality
  • Demonstrate willingness to grow outside of the job responsibilities by assuming ownership for different not explicitly listed activities



  • 3+ years of relevant professional experience
  • IT Related University degree
  • Good written and verbal communication skills in English, German is a plus
  • Strong Unix/Linux administration background
  • Hands-on experience with container solution like Kubernetes
  • Good IT infrastructure background (security, storage, networking, virtualization)
  • Practical experience with DevOps tools such as Puppet, Chef or Ansible
  • MongoDB administration background
  • Strong experience in cloud infrastructure services of the major Hyperscalers as AWS (preferable), AZURE (must have)
  • Very good team player with an attitude to work in an international environment
  • Agile oriented (Kanban)



  • An opportunity to work on some of the most important and challenging Software AG products used by large enterprises all over the world
  • Excellent remuneration package with additional social and medical benefits
  • Work-life balance: 25 days of vacation, flexible working hours, home office policy
  • Well-defined career and personal development opportunities in wide range of technology areas
  • Regular training and team building events
  • A sustainable job in a global environment
  • Fun and comfortable working atmosphere 


















Job Segment: Analytics, Operations Manager, Cloud, Data Analyst, Management, Operations, Data, Technology

Apply now »