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IoT System Engineer / Cloud & DevOps


This position is available in Sofia.


Software AG is increasingly focusing on managed services business by providing customers with an entire service portfolio. This portfolio consists of different services which will be managed by a managed services team, who are responsible for managing the infrastructure as well as customer’s platform related operations.



•    Maintain and monitor customer environments in the area of our product stack Internet of Things (IoT)
•    Plan and apply fixes, patches and upgrades
•    Manage customer’s environments for stability, security, and satisfaction for optimal customer experience
•    Willingness for 24/7 on-call duty (up to 5 times monthly on working days and up to 1 time monthly on weekend days)
•    Execute 2nd level technical support tasks
•    Manage and operate environments of our global customers with industry leading targets in aspects of availability and quality
•    Understand the existing software solution; propose, develop and implement potential improvements
•    Keep customers informed, set and follow up on commitments, keep precise case documentation and case ownership
•    Develop working knowledge of supported products and technologies as well as applicable technical support debugging tools
•    Potential to grow within the team and role


•    3+ years of relevant professional experience
•    Strong Linux administration skills
•    Experience with MS Azure
•    Experience with MongoDB
•    Hands-on experience with container solution like Kubernetes
•    Configuration management tools (Chef)
•    University Degree in Computer Science or related
•    Very good English


Skills which are a plus:
•    German language
•    Experience with QA Automation tools
•    Experience with monitoring systems: Kibana, Nagios
•    Networking knowledge: Load Balancing, DHCP, DNS, TCP/IP, HTTP, SMTP, SSL
•    Experience with a relevant CI and CD tooling (e.g. Jenkins)
•    NGINX
•    Ansible
•    Scripting skills - Ruby (for Chef) preferably


•    An opportunity to work on some of the most important and challenging Software AG products used by large enterprises all over the world;
•    Excellent remuneration package with additional social and medical benefits;
•    Work-life balance - 25 days of vacation, flexible working hours, home office policy;
•    Well-defined career and personal development opportunities in wide range of technology areas;
•    Regular training and team building events;
•    A sustainable job in a global environment;
•    Fun and comfortable working atmosphere.


















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